MidWeek West - Oct 6 2021

FOR THE WEEK OF OCTOBER 6, 2021
NEW GM IN TOWN
Jim Swieter has been named general manager of Kapolei Golf Club. SEE PAGE 5
BENZ ON THE GO
Find out what this Japanese spitz likes to do in his free time. SEE PAGE 6
Local Store Provides Service With A Smile
A PUBLICATION OF
AN EDITION OF
Bicycle mechanic Jacob Naumu builds a two-wheeler to a customer’s satisfaction at BIKEFACTORY Hawai‘i’s Waipi‘o location. LAWRENCE TABUDLO PHOTO
BY GINGER KELLER
IKEFACTORY Hawaiʻi is far beyond a typical retail store. It’s a hub for bik- ers, skaters and everyone in between to
feel a sense of community and belonging. Unlike big-box warehouses, locally owned BIKEFACTORY — which has locations in Kaka‘ako, Waipi‘o and soon Kapolei — prides itself on being able to offer a personalized ex- perience to its customers by answering ques- tions and working with them to find (or create)
the perfect fit.
“We’re just small guys, we’re not some big
huge company that brings in containers all day long,” says owner Mitch Parcels, who inherited the company from his late father, Wally. “Our way of doing business is really ‘What can we do to benefit the customer?’ If we benefit the customer, then the customer is not only going to come back, but they’re going to send their friends. That’s what’s behind the old-school type of business.
“The day you walk in to buy something, you’re hoping you can get some knowledge by SEE PAGE 4
small car. big news.
MINI of Hawaii is coming to Kapolei this November.
VISIT MINIKAPOLEI.COM